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Customer Support Integration

Zendesk Integration

Sync support tickets, customers, and satisfaction data with your business systems.

What You Can Sync

Tickets Users Organizations Satisfaction Ratings Macros Views Automations

Authentication & Security

Supported Auth: OAuth 2.0, API Token

Sync Modes: One-way, Two-way, Real-time

Latency: sub-50ms

ThreadSync provides governance controls, audit trails, and operational visibility for enterprise integrations. See Security & Compliance and Trust Center.

Enterprise Use Cases

  • Customer 360 with support context
  • Escalation routing automation
  • CSAT and NPS tracking
  • Support-to-success handoffs

Popular Integration Pairs

Commonly paired with Zendesk:

Salesforce HubSpot Intercom Slack

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