Pricing Built Around What You Need
Product-Line Pricing
Start with one product. Expand as your needs grow. Every plan includes controls mapped to SOC 2 TSC and request-level audit records.
LLM Gateway
Governed AI access for your entire organization. Route, monitor, and control every LLM request across providers.
Starter
For teams evaluating governed AI access
Custom pricing for your needs
- Rate limits and request throttling
- Basic cost tracking and usage reports
- 2 AI providers (e.g., OpenAI, Anthropic)
- API key management
- Audit logging
- Email support (24hr response)
- Policy-based routing
- PKCE browser sessions
Professional
Full multi-provider governed AI access
Custom pricing for your needs
- Five provider ecosystems
- Policy-based routing
- Budget controls and spend caps
- PKCE browser sessions
- Conversation memory
- Advanced cost analytics
- Priority support (4hr response)
- Team management
Enterprise
Full governance at scale
Tailored to your organization
- Custom rate limits and routing rules
- Priority support team — response targets are scoped to your contract
- High-availability operating target (no formal SLA with credits unless specified in contract)
- SSO / SAML integration
- Custom organization policies
- Priority model routing
- SCIM provisioning
- Dedicated infrastructure option
Magic Runtime
Governed execution for AI-powered applications. Run, monitor, and secure every AI workload.
Open Source
Apache 2.0 core runtime
Self-hosted, community support
- Full core runtime (Apache 2.0)
- Self-hosted deployment
- Community support (GitHub)
- Base monitoring and logging
- Standard execution engine
- Documentation and guides
- Managed deployment
- Enterprise admin console
Professional
Managed deployment with enterprise tooling
Custom pricing for your needs
- Managed deployment and upgrades
- Advanced monitoring dashboard
- Enterprise admin console
- Priority support (4hr response)
- Automated scaling
- Usage analytics and reporting
- Team management and RBAC
- enterprise-tier uptime SLA
Enterprise
Hardened stack with compliance
Tailored to your organization
- Hardened runtime stack
- Procurement materials mapped to SOC 2 TSC; HIPAA posture engagement-scoped (no SOC 2 Type II attestation or HIPAA compliance package claimed unless explicitly stated in a signed procurement response)
- Customer Success Manager assigned where included in the contract (otherwise: shared support)
- Custom availability target (formal SLA terms negotiated in contract)
- SSO / SAML / SCIM
- On-premise deployment option
- Priority support team — response targets are scoped to your contract
- Custom integrations and workflows
Enterprise Platform Bundle
The complete ThreadSync stack: governed AI access, governed execution, infrastructure monitoring, and enterprise integration in a single contract.
Enterprise Platform
LLM Gateway + Magic Runtime + ThreadSync Core · platform reliability included
Volume pricing, single contract
- Full LLM Gateway (all providers, all models)
- Full Magic Runtime (managed, hardened)
- Platform reliability + observability included
- ThreadSync Core integration engine
- Unified admin console
- Dedicated architecture review
- Custom packaging and volume pricing
- Customer Success Manager assigned where included in the contract (otherwise: shared support)
- Custom contract terms and compliance posture negotiated case-by-case
- SSO / SAML / SCIM provisioning
- On-premise or dedicated cloud deployment
- Priority support during business hours with on-call escalation; specific response targets negotiated in contract
Lift by ThreadSync
All-in-one AI control plane packaged for growing businesses (50–300 people). Same governance engine as ThreadSync's enterprise platform, designed for self-onboarding without a dedicated compliance team.
Pricing is set in conversation during the design-partner phase. We'll publish standard pricing when Lift moves to general availability.
See Lift & book a 30-min preview call →Frequently Asked Questions
Ready to Get Started?
Talk to our solutions engineering team to find the right configuration for your organization.
