The ThreadSync Platform
Intelligence Layer for Enterprise Systems
Connect data from Salesforce, SAP, NetSuite, email, and internal APIs into one reliable platform for operations and executive decision-making.
One Platform, Three Integrated Layers
ThreadSync doesn't replace your existing systems - it connects them. The platform is built from three layers that work together to give you operational visibility and executive decision support.
Platform Architecture
ThreadSync Core
Integration and intelligence substrate for your operational data. Connect, normalize, enrich, and serve.
Wallace
Observability and operations assistant for live systems and workflows. Monitor, alert, and respond.
Magic Runtime
Contract-driven automation with capability-based security. Execute governed actions with immutable audit trails.
Explore the Platform Layers
ThreadSync Core connects to your critical systems - CRM, ERP, email, data warehouse, financial systems, and internal services - and turns raw events into clean, structured intelligence.
- Connect: Salesforce, SAP, NetSuite, Dynamics 365, ServiceNow, Workday, Snowflake, and custom APIs.
- Normalize: Unified models for customers, accounts, orders, tickets, transactions, and communications.
- Enrich: AI-assisted classification for priority, risk, owner, intent, and relationships.
- Trigger: Event-driven workflows and webhooks to tools like n8n, Zapier, or internal automation.
- Serve: A Postgres-backed substrate, accessible via secure APIs and analytics tools.
Wallace is the operational interface for ThreadSync, giving teams a real-time view of integration health, workflows, and SLAs.
- System Health: Status for integrations, queues, jobs, and pipelines in one place.
- Incident Insight: Quickly see which client, system, or workflow is affected when something degrades.
- Governance: Naming standards, configuration checks, and deployment guardrails.
- Reporting: Daily and weekly summaries for operations and leadership.
Wallace helps you move from "something is wrong" to "we know what is wrong, where, and how to fix it" - without sifting through disconnected dashboards and log files.
Magic Runtime is the governed execution layer that turns ThreadSync insights into automated, auditable action.
- Contract-Driven Execution: Every automation runs against a declared contract — inputs, outputs, and permissions are enforced at runtime.
- Capability-Based Security: Process isolation via cgroups and seccomp, with default-deny permissions and egress allowlists.
- Immutable Audit Trails: SHA-256 hash-chained logs provide tamper-evident evidence chains for every execution.
- Enterprise Controls: SSO/RBAC, policy engine, retention management, and admin console for production governance.
Magic Runtime turns ThreadSync from an integration platform into a governed execution platform your security team can approve.
From Data to Decision
Connect
Your existing systems
Understand
With enrichment & classification
Monitor
With Wallace across integrations
Decide
Using scenarios & simulations
Act
By triggering workflows
Enterprise trust, built in
Security-forward controls, auditability, and transparent operations.
See How ThreadSync Fits Your Architecture
In 20 minutes, we can map your current systems, identify where ThreadSync connects, and outline a realistic path to value.